Distributor Terms
Terms, rights, and obligations for distributors and suppliers collaborating with GLØDI.
Distributor Partnership Agreement
These terms govern the collaboration between you as a distributor/supplier and GLØDI AS. By submitting your application and being approved as a distributor, you agree to the terms described below.
Terms of Sale
1. Parties to the Agreement
These terms govern the collaboration between the distributor and GLØDI.
Platform Owner
GLØDI AS, org. no. 933 540 227, Gamle Drammensvei 98, 3420 Lierskogen, Norway. Email: [email protected]. Phone: +47 483 86 151.
Distributor
The company or individual who applies for or is approved as a distributor/supplier on the GLØDI platform. The distributor must be a registered business with a valid organization number.
2. Products and Quality Requirements
All products offered through the GLØDI platform must meet established quality standards.
Product Quality
Products must comply with all applicable Norwegian and European requirements for safety, labeling, and documentation. Cosmetic products must be registered in CPNP (Cosmetic Products Notification Portal) where required.
Product Information
The distributor is responsible for providing accurate and complete product information, including ingredient lists, usage instructions, warnings, and expiration dates.
Pricing
Product prices are agreed between GLØDI and the distributor. GLØDI reserves the right to set the retail price to end customers. Price changes must be notified at least 30 days in advance.
3. Distribution Model
The form and conditions of the collaboration are agreed individually.
Model Types
GLØDI offers several distribution models: wholesale, consignment, revenue share, and drop-ship. The specific model is agreed in the individual distribution agreement.
Delivery and Logistics
The distributor is responsible for timely delivery of products according to the agreed delivery model. Delivery times and conditions are specified in the individual agreement.
Inventory and Stock
Under the consignment model, products remain the distributor's property until sold. The distributor bears the risk of product damage and shrinkage until handover.
4. Settlement and Payment
Payment terms are specified in the individual distribution agreement.
Invoicing
Settlement is made according to the agreed invoicing period. The distributor receives a detailed sales report with each settlement.
Payment Terms
Standard payment terms are 30 days net, unless otherwise agreed. Late payments incur interest in accordance with the Late Payment Interest Act.
5. Returns and Complaints
Guidelines for returns and complaints of products.
Product Returns
Return conditions for products are agreed in the individual distribution agreement. The distributor is responsible for defective products and must cover costs for returns of faulty goods.
End-customer Complaints
For complaints from end customers, GLØDI and the distributor cooperate to find a satisfactory solution. The distributor is responsible for product-related defects.
Product Recall
The distributor is responsible for notifying GLØDI immediately if a product must be recalled from the market, and must cover all costs associated with the recall.
6. Confidentiality and Intellectual Property
Confidentiality
Both parties commit to treating all business information, pricing, customer data, and internal procedures as confidential. The confidentiality obligation also applies after the collaboration has ended.
Trademarks and Marketing
Use of GLØDI's trademark, logo, and marketing materials requires prior written approval. The distributor grants GLØDI the right to use product images and brand content for marketing on the platform.
7. Liability and Insurance
Product Liability
The distributor bears full product liability for the products supplied, in accordance with the Product Liability Act. The distributor shall indemnify GLØDI against claims arising from product defects.
Insurance
The distributor must maintain relevant product liability insurance and business insurance. Proof of insurance must be provided upon request.
8. Termination
The collaboration may be terminated by either party with reasonable notice.
Notice Period
Either party may terminate the collaboration with a minimum of 90 days' written notice, unless otherwise agreed in the individual distribution agreement.
Immediate Termination
GLØDI may terminate the collaboration with immediate effect in the event of material breach of these terms, including delivery of products that do not meet quality requirements, breach of confidentiality, or material non-compliance.
After Termination
Upon termination, outstanding settlements will be processed according to agreed terms. Unsold consignment goods are returned to the distributor within 30 days. Product listings are removed from the platform.
Privacy and Data Processing
1. Data Controller
GLØDI AS is the data controller for personal data collected in connection with the distributor collaboration.
Contact information
GLØDI AS, org. no. 933 540 227, Gamle Drammensvei 98, 3420 Lierskogen, Norway. Email: [email protected]. Phone: +47 483 86 151.
2. Data We Process
We process the following information about distributors:
Company and contact data
Company details, contact persons, team roles, communication preferences, and support history.
Catalog and operational data
Product data, stock status, order data, delivery events, and performance statistics.
Commercial data
Settlement and transaction data needed for reporting, reconciliation, and financial follow-up.
3. Access and Sharing
Role-based access
Only authorized distributor team members and relevant platform staff can access necessary data.
Sharing with clinics
Clinics only receive information needed for purchasing, follow-up, logistics, and quality control.
4. Security and Traceability
Security controls
We use access control and platform security mechanisms to protect data.
Activity logs
Important actions may be logged for audit, dispute handling, and security monitoring.
Retention
Data is retained as long as needed for operations, contractual obligations, and legal requirements.
5. Your Rights
Access and correction
Contact us to access your own data or correct inaccurate information.
Erasure
Erasure may be requested when this does not conflict with statutory retention or documentation obligations.
Complaints
If needed, you may file a complaint with the Norwegian Data Protection Authority after contacting us.
Contact us at [email protected] to exercise your rights. We will respond within 30 days.
Questions about distributor terms?
Contact us if you have questions about the terms or partnership conditions for distributors.
Email: [email protected]
Mobile: 973 23 398
We usually respond within 24 hours on business days.