Distributor Terms
Terms, rights, and obligations for distributors and suppliers collaborating with GLØDI.
Distributor Partnership Agreement
These terms are the distributor-specific schedule to the Platform Terms. Price, ownership, delivery, risk, and settlement for each relationship follow the individual distributor, clinic, or order agreement.
Terms of Sale
1. Parties to the Agreement
These terms govern the collaboration between the distributor and GLØDI.
Platform Owner
Nordic Cognitive Labs AS (“GLØDI”), company no. 933 866 327, supplies the platform, supplier portal, and agreement functions. Email: [email protected]. GLØDI is only buyer, seller, commission agent, or payment debtor where the specific agreement expressly says so.
Distributor
The company or individual who applies for or is approved as a distributor/supplier on the GLØDI platform. The distributor must be a registered business with a valid organization number.
2. Products and Quality Requirements
All products offered through the GLØDI platform must meet established quality standards.
Product Quality
Products must comply with all applicable Norwegian and European requirements for safety, labeling, and documentation. Cosmetic products must be registered in CPNP (Cosmetic Products Notification Portal) where required.
Product Information
The distributor is responsible for providing accurate and complete product information, including ingredient lists, usage instructions, warnings, and expiration dates.
Pricing
Purchase price, recommended retail price, commission, and any customer price follow the applicable agreement and sales model. The party selling to the end customer sets and discloses the customer price within the law. These terms give GLØDI no general right to set the distributor's or clinic's retail price.
3. Distribution Model
The form and conditions of the collaboration are agreed individually.
Model Types
The platform supports wholesale, consignment, revenue share, and drop-ship, among other models. The individual agreement must identify buyer, seller, product owner, importer or responsible person, fulfiller, payment debtor, and when title and risk pass.
Delivery and Logistics
The distributor is responsible for the tasks it accepts under the delivery model. Deadlines, transport, stock, direct fulfilment, evidence, and risk transfer are set in the individual agreement or accepted order.
Inventory and Stock
Under the consignment model, products remain the distributor's property until sold. The distributor bears the risk of product damage and shrinkage until handover.
4. Settlement and Payment
The payment debtor, currency, invoice period, credit, set-off, and settlement are set in the individual agreement or order.
Invoicing
Invoices or settlements pass between the parties identified in the agreement. Platform reports evidence the calculation but do not make GLØDI the payment debtor where the clinic or another party is buyer.
Payment Terms
Standard payment terms are 30 days net, unless otherwise agreed. Late payments incur interest in accordance with the Late Payment Interest Act.
5. Returns and Complaints
Guidelines for returns and complaints of products.
Product Returns
Return conditions for products are agreed in the individual distribution agreement. The distributor is responsible for defective products and must cover costs for returns of faulty goods.
End-customer Complaints
The seller to the end customer handles the customer. The distributor must assist and remains responsible for defects, product information, or fulfilment matters attributable to it. GLØDI may coordinate without assuming seller liability.
Product Recall
The distributor is responsible for notifying GLØDI immediately if a product must be recalled from the market, and must cover all costs associated with the recall.
6. Confidentiality and Intellectual Property
Confidentiality
Confidentiality follows the Platform Terms. Customer and delivery data may only be used for the agreed order, settlement, and legal duties, and not for independent marketing or customer building without a separate legal basis.
Trademarks and Marketing
Use of the GLØDI trademark requires written approval. The distributor grants GLØDI a non-exclusive, time-limited right to display and technically adapt approved product and brand content for catalogue, ordering, and marketing of the agreed range.
Data protection role
The parties are normally independent controllers for their own contracts, accounting, verification, and legal obligations. The distributor is a processor only where it handles personal data solely on documented instructions, such as limited order fulfilment. The Data Processing Agreement then applies to that processing.
7. Liability and Insurance
Product Liability
The distributor is liable for product defects, documentation, and importer, producer, or supplier obligations attributable to it under law and agreement. Indemnity covers documented third-party claims to the extent caused by the distributor, but not GLØDI's or the clinic's own breach or negligence.
Insurance
The distributor must maintain relevant product liability insurance and business insurance. Proof of insurance must be provided upon request.
8. Termination
The collaboration may be terminated by either party with reasonable notice.
Notice Period
Either party may terminate the collaboration with a minimum of 90 days' written notice, unless otherwise agreed in the individual distribution agreement.
Immediate Termination
GLØDI may terminate the collaboration with immediate effect in the event of material breach of these terms, including delivery of products that do not meet quality requirements, breach of confidentiality, or material non-compliance.
After Termination
Open orders, returns, recalls, invoices, and settlements are completed under the latest accepted agreement. Unsold consignment stock is handled under ownership and return deadlines in the individual agreement. Listings are unpublished, access removed, and data handled under the Platform Terms and applicable privacy role.
Shared Platform Terms
The rules for accounts, security, content, service changes, and discontinuation also apply to distributors.
Read the Platform TermsPrivacy Policy
How we process personal data — your rights, retention periods, cookies, and who we share data with — is covered in our privacy policy.
Read the privacy policyQuestions about distributor terms?
Contact us if you have questions about the terms or partnership conditions for distributors.
Email: [email protected]
We usually respond within 24 hours on business days.